In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: September 23, 2022 07:00 UTC End Time: September 23, 2022 10:00 UTC Duration: 3 hours
What's Happening?
During this maintenance, we will perform a step-down in one of our MongoDB clusters to improve the index creation on the audit-logs collection.
Component(s) undergoing maintenance:
Login Outbound BigPanda Console APIs
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Delays of up to 1 minute in Login services, and some user-related actions. Delays of up to 1 minute in Outbound service is also to be expected.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, Incident Sharing, and Analytics - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologise for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.