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Degraded Performance
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Maintenance

Scheduled Maintenance

bigp.io TLS Encryption upgrade (1.2) Dec 14, 2025 12:00-15:00 UTC

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: December 14th, 2025 12:00 PM UTC
End Time: December 14th, 2025 3:00 PM UTC
Duration: 3 hours


What's Happening?

BigPanda will be updating our Transport Layer Security (TLS) configurations. We will be enforcing a minimum TLS version of 1.2 across bigp.io to enhance overall product security. Please note that bigpanda.io already requires TLS 1.2+.

We have confirmed that none of our customers are using older TLS versions, and this update is part of our ongoing efforts to strengthen platform security and maintain exceptional service delivery.

What's the Impact?

We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.


Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Posted on Dec 05, 2025 - 21:32 UTC
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025
Completed - The scheduled maintenance has been completed.
Nov 30, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 12:00 UTC
Update - This event is cancelled and will be rescheduled for a future date.
Nov 21, 15:55 UTC
Update - This Maintenance is postponed until after the holidays. A new updated date will be provided shortly. Thank you for your patience and understanding.
Nov 20, 23:12 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: November 30th, 2025 12:00 PM UTC
End Time: November 30th, 2025 3:00 PM UTC
Duration: 3 hours


What's Happening?

BigPanda will be updating our Transport Layer Security (TLS). We will be enforcing a minimum TLS version of 1.2 across bigp.io to enhance overall product security.


What's the Impact?

We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.


Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Nov 20, 19:44 UTC