All Systems Operational
Pipeline
Operational
APIs
Operational
Incident Sharing
Operational
BigPanda Console
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Incident Sharing
Oct 25, 10:00-14:00 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing maintenance on our Incident Sharing service.
Start Time: October 25, 2020 10:00 UTC
End Time: October 25, 2020 14:00 UTC
What's Happening?
We will be upgrading the backend codebase of the service to a newer version that will allow for easier extendability and maintenance.
What's the Impact?
Users may see that manual and auto shares fail intermittently as the upgrades are deployed and services are restarted. Users can manually retry any failed shares, and BigPanda should continue to send updates through the established channels for Incidents that have already been shared.
What isn't Impacted?
BigPanda will continue to ingest and process events from your monitoring systems, and all other areas of the BigPanda platform will remain fully operational.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Oct 20, 21:08 UTC
Start Time: October 25, 2020 10:00 UTC
End Time: October 25, 2020 14:00 UTC
What's Happening?
We will be upgrading the backend codebase of the service to a newer version that will allow for easier extendability and maintenance.
What's the Impact?
Users may see that manual and auto shares fail intermittently as the upgrades are deployed and services are restarted. Users can manually retry any failed shares, and BigPanda should continue to send updates through the established channels for Incidents that have already been shared.
What isn't Impacted?
BigPanda will continue to ingest and process events from your monitoring systems, and all other areas of the BigPanda platform will remain fully operational.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Oct 20, 21:08 UTC
BigPanda Console
Oct 27, 06:00-08:00 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing maintenance on the BigPanda console service.
Start Time: October 27, 2020 06:00 UTC
End Time: October 27, 2020 08:00 UTC
Duration: 2 hours
What's Happening?
This is a continuation of the Maintenance performed on October 15th. We will be removing the URL access token query parameter from all browser-based communication to backend services. Instead, an authentication cookie will be leveraged.
What's the Impact?
We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Oct 23, 00:14 UTC
Start Time: October 27, 2020 06:00 UTC
End Time: October 27, 2020 08:00 UTC
Duration: 2 hours
What's Happening?
This is a continuation of the Maintenance performed on October 15th. We will be removing the URL access token query parameter from all browser-based communication to backend services. Instead, an authentication cookie will be leveraged.
What's the Impact?
We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Oct 23, 00:14 UTC