In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.Start Time: May 12, 2021 9:00 UTCEnd Time: May 12, 2021 11:00 UTCDuration: 2 hoursWhat's Happening?
We will be migrating our Incident/Comment API service from AWS EC2 instances to Kubernetes. This migration is to provide better stability within the service as well as make it easier to maintain and scale in the future.
Component(s) undergoing maintenance:
• APIs - Incidents and CommentsWhat's the Impact?
We do not anticipate any end-user impact; however, in rare circumstances, users may see a lag in posting comments or resolving Incidents via the API of up to 5 minutes. Users leaving comments or resolving incidents from within the BigPanda console should not be impacted.What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.Is User Action Required?
No user action is required.We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via email@example.com.
May 8, 00:23 UTC