All Systems Operational
Pipeline Operational
APIs Operational
Incident Sharing Operational
BigPanda Console Operational
Third Party Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
BigPanda - MongoDB Upgrade Jul 10, 06:30-12:30 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: July 10, 2022 06:30 UTC
End Time: July 10, 2022 12:30 UTC
Duration: 6 hours

What's Happening?

During this maintenance, we will be performing an upgrade to our MongoDB service.

Component(s) undergoing maintenance:

• Pipeline
• Incident Sharing
• BigPanda Console
• APIs

What's the Impact?

There may be up to 10 minutes of pipeline latencies as services are restarted, impacting Incident creation and updates in the console as well as AutoSharing.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologise for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Posted on Jun 28, 15:20 UTC
BigPanda - MongoDB Upgrade Jul 17, 06:30-12:30 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: July 17, 2022 06:30 UTC
End Time: July 17, 2022 12:30 UTC
Duration: 6 hours

What's Happening?

During this maintenance, we will be performing an upgrade to our MongoDB service.

Component(s) undergoing maintenance:

• Pipeline
• Incident Sharing
• BigPanda Console
• APIs

What's the Impact?

There may be up to 10 minutes of pipeline latencies as services are restarted, impacting Incident creation and updates in the console as well as AutoSharing.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Posted on Jul 5, 15:51 UTC
Past Incidents
Jul 6, 2022

No incidents reported today.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022
Completed - The scheduled maintenance has been completed.
Jun 29, 12:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 29, 08:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 08:32 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: June 29, 2022 06:30 UTC
End Time: June 29, 2022 12:30 UTC
Duration: 6 hours

What's Happening?

During this maintenance, we will be performing an upgrade to our MongoDB service.

Component(s) undergoing maintenance:

• Pipeline
• Incident Sharing
• BigPanda Console
• APIs

What's the Impact?

There may be up to 10 minutes of pipeline latencies as services are restarted, impacting Incident creation and updates in the console as well as AutoSharing.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologise for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Jun 21, 14:07 UTC
Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 14:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: June 28, 2022 08:00 UTC
End Time: June 28, 2022 14:00 UTC
Duration: 6 hours

What's Happening?

We will be performing infrastructure upgrades and optimisations within the Correlation service.

Component(s) undergoing maintenance:

• Pipeline - Correlation

What's the Impact?

There may be up to 15 minutes lag in customers' pipeline as the changes are deployed and services brought back online.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologise for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Jun 20, 16:10 UTC
Jun 27, 2022

No incidents reported.

Jun 26, 2022
Completed - The scheduled maintenance has been completed.
Jun 26, 12:37 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 06:30 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: June 26, 2022 06:30 UTC
End Time: June 26, 2022 12:30 UTC
Duration: 6 hours

What's Happening?

During this maintenance, we will be performing an upgrade to our MongoDB service.

Component(s) undergoing maintenance:

• Pipeline
• Incident Sharing
• BigPanda Console
• APIs

What's the Impact?

There may be up to 10 minutes of pipeline latencies as services are restarted, impacting Incident creation and updates in the console as well as AutoSharing.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Jun 16, 15:30 UTC
Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.