All Systems Operational
Pipeline Operational
APIs Operational
Incident Sharing Operational
BigPanda Console Operational
Third Party Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021
Completed - The scheduled maintenance has been completed.
May 12, 11:00 UTC
Verifying - Verification is currently underway for the maintenance items.
May 12, 10:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 09:01 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: May 12, 2021 9:00 UTC
End Time: May 12, 2021 11:00 UTC
Duration: 2 hours

What's Happening?

We will be migrating our Incident/Comment API service from AWS EC2 instances to Kubernetes. This migration is to provide better stability within the service as well as make it easier to maintain and scale in the future.

Component(s) undergoing maintenance:

• APIs - Incidents and Comments

What's the Impact?

We do not anticipate any end-user impact; however, in rare circumstances, users may see a lag in posting comments or resolving Incidents via the API of up to 5 minutes. Users leaving comments or resolving incidents from within the BigPanda console should not be impacted.

What isn't Impacted?

All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

May 8, 00:23 UTC
May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021
Completed - The scheduled maintenance has been completed.
May 9, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 UTC
Scheduled - In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: May 09, 2021 08:00 UTC
End Time: May 09, 2021 12:00 UTC
Duration: 4 hours

What's Happening?

We will be performing infrastructure upgrades and optimizations within the Correlation and Envy services.

Component(s) undergoing maintenance:

• Pipeline - Correlation
• Pipeline - Envy

What's the Impact?

There may be up to 5-10 minutes lag in total in customers' pipeline as the changes are deployed and services brought back online.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

May 7, 00:25 UTC
May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.