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Scheduled Maintenance
CloudFront Distribution TLS 1.2 Cipher Update
Jan 15, 2024 17:00-20:00 UTC
We want to inform you that we will be performing the following maintenance to the BigPanda platform:
Start Time: January 15, 2024 17:00 UTC
End Time: January 15, 2024 20:00 UTC
Duration: 3 hours
What's Happening?
During this maintenance, we will be updating our CloudFront Distribution to align with the TLS1.2_2021 AWS Security Policy. These changes aim to improve the overall security and functionality of our system. You can check the Amazon CloudFront Developer Guide for more information on supported viewer protocols and ciphers.
Our implementation plan was the following:
1. Planning
2. Service Implementation
3. Validation Deployment
a. Dev Environment
b. Pre-Prod Environment
4. Production Deployment
5. Test Organization
6. Beta Program
7. Sandbox Showcase
8. All Organizations
Component(s) undergoing maintenance:
• API
What's the Impact?
We are expecting moderate to limited impact from this change which will impact the SSL Ciphers being used to connect to inbound integrations. The risk of this change is losing connection to BigPanda inbound integrations.
We successfully completed the follow risk and impact analysis:
1. Completed Product Requirements
2. Validated Technical design through Peer Review
3. Created and Implemented Testing Strategy
4. Followed Rollout Plan
Is User Action Required?
Users are expected to evaluate their cipher suite to ensure it aligns with the AWS TLS1.2_2021 security policy.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Nov 29, 2023 - 18:41 UTC
Start Time: January 15, 2024 17:00 UTC
End Time: January 15, 2024 20:00 UTC
Duration: 3 hours
What's Happening?
During this maintenance, we will be updating our CloudFront Distribution to align with the TLS1.2_2021 AWS Security Policy. These changes aim to improve the overall security and functionality of our system. You can check the Amazon CloudFront Developer Guide for more information on supported viewer protocols and ciphers.
Our implementation plan was the following:
1. Planning
2. Service Implementation
3. Validation Deployment
a. Dev Environment
b. Pre-Prod Environment
4. Production Deployment
5. Test Organization
6. Beta Program
7. Sandbox Showcase
8. All Organizations
Component(s) undergoing maintenance:
• API
What's the Impact?
We are expecting moderate to limited impact from this change which will impact the SSL Ciphers being used to connect to inbound integrations. The risk of this change is losing connection to BigPanda inbound integrations.
We successfully completed the follow risk and impact analysis:
1. Completed Product Requirements
2. Validated Technical design through Peer Review
3. Created and Implemented Testing Strategy
4. Followed Rollout Plan
Is User Action Required?
Users are expected to evaluate their cipher suite to ensure it aligns with the AWS TLS1.2_2021 security policy.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Nov 29, 2023 - 18:41 UTC