Verification is currently underway for the maintenance items.
Posted Aug 17, 2025 - 08:55 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 17, 2025 - 08:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.
Start Time: August 17, 2025 08:00 UTC End Time: August 17, 2025 12:00 UTC Duration: 4 hours
What's Happening?
Upgrading MongoDB to version 8 for the normalization service on the BigPanda pipeline.
Component(s) undergoing maintenance:
• Pipeline • Inbound Data • Incident Feed
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
• Processing delay of up to 10 minutes when the upgrade is deployed
What is not Impacted?
All other areas of the BigPanda platform - including APIs, Incident Sharing, and Analytics - will not be affected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Aug 11, 2025 - 12:12 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption, Alert Enrichment).