In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: July 12 2026 08:00 UTC End Time: July 12, 2026 12:00 UTC Duration: 4 hours
What's Happening?
During this maintenance window, BigPanda will be reorganizing internal server groupings in our prod-us-west-1 environment to improve infrastructure efficiency. As part of this work, some background services will restart to move onto the updated server groups.
No downtime is expected. You may notice brief delays or momentary reconnects as individual services restart during the window.
Should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations. We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.