Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 17, 2025 - 07:00 UTC
Scheduled
We want to inform you that we will be performing the following maintenance to the BigPanda platform:
Start Time: August 17, 2025 07:00 UTC End Time: August 17, 2025 14:00 UTC Duration: 7 hours
What's Happening?
During this maintenance, we will be updating the version of our Unified Analytics provider - Sisense.
Key Impacts:
UI/UX Updates: Users will see a refreshed interface with improved dashboard tools.
Performance Gains: Faster load times and better resource handling.
Security & Support: Latest security patches and ongoing vendor support.
Embedded Experience: Iframe integration remains stable; minor layout or behavior changes possible.
Custom Plugins: Existing scripts/plugins have been tested and adjusted as needed.
Component(s) undergoing maintenance:
• Unified Analytics
Full regression testing and staging validation have been completed to reduce risk.
What's the Impact?
While core functionality is preserved, changes to UI and plugin behavior may affect user experience.
We successfully completed the follow risk and impact analysis: 1. Completed Product Requirements 2. Validated Technical design through Peer Review 3. Created and Implemented Testing Strategy 4. Followed Rollout Plan
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Aug 13, 2025 - 15:36 UTC
This scheduled maintenance affected: Console Functions (Unified Analytics).