BigPanda Status - BigPanda - Incidents API 503 errors

BigPanda - Incidents API 503 errors

Incident Report for BigPanda

Resolved

This incident has been resolved

Posted Feb 22, 2024 - 18:41 UTC

Monitoring

A fix has been implemented and we will continue to monitor for results.

Posted Feb 22, 2024 - 18:19 UTC

Identified

The issue has been identified and a fix has been implemented.

Posted Feb 22, 2024 - 18:03 UTC

Investigating

Some users may be experiencing issues with Incidents API. Our teams are engaged and investigating.

What's impacted?
• Tier 1 APIs: Automation & Event Processing
• Tier 2 APIs: Supplemental
• Tier 3 APIs: Tertiary

We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.

Posted Feb 22, 2024 - 17:25 UTC

This incident affected: APIs (Tier 1 APIs: Automation & Event Processing) and Inbound Integrations and Event Processing (Incident Enrichment & Environments Population).