In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.
Start Time: March 22, 2026 18:00 UTC End Time: March 22, 2026 22:00 UTC Duration: 4 hours
What's Happening? During the upcoming maintenance window, we will upgrade underlying AWS infrastructure components as part of routine platform maintenance.
In the unlikely event of any issues, rollback procedures are in place to revert the changes.
What's the Impact?
This maintenance involves updates to several AWS underlying infrastructure components that support our platform. As part of the process, a small number of internal system services may be refreshed.
In the unlikely event that any issues arise during the services refresh, the updated services may take longer than usual to start. Our team will be actively monitoring the process and will immediately address any issues to ensure platform stability.
We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Mar 15, 2026 - 20:15 UTC
This scheduled maintenance affects: APIs (Tier 3 APIs: Tertiary).