Alert Enrichment Latency

Incident Report for BigPanda

Resolved

This incident has been resolved.
Posted Oct 21, 2026 - 09:10 UTC

Update

Latency is currently mitigated and on a downward trend. We are continuing to monitor, it will take some time for any remaining backlog to fully clear.
Posted Oct 21, 2026 - 08:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2026 - 08:21 UTC

Update

We are continuing to investigate this issue.
Posted Oct 21, 2026 - 08:04 UTC

Update

We are continuing to investigate this issue.
Posted Oct 21, 2026 - 07:40 UTC

Investigating

Some users may be experiencing processing delays due to Alert Enrichment pipeline lag where some users may be seeing connection timeouts and retries.
Posted Oct 21, 2026 - 07:14 UTC
This incident affected: Inbound Integrations and Event Processing (Alert Enrichment).