BigPanda -Outbound Sharing Latencies

Incident Report for BigPanda

Resolved

This incident has been resolved.

Posted Nov 06, 2025 - 22:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 06, 2025 - 21:53 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 06, 2025 - 21:49 UTC

Update

We are continuing to investigate this issue.

Posted Nov 06, 2025 - 21:30 UTC

Investigating

We are currently encountering delays in sharing incidents from BigPanda to our Outbound Sharing services. We are investigating the issue.

What's impacted?
• Incident Sharing

We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.

Posted Nov 06, 2025 - 21:28 UTC

This incident affected: Outbound Collaboration (Incident Sharing).