API Service Disruption

Incident Report for BigPanda

Resolved

This incident has been resolved.

Posted Jun 03, 2026 - 15:47 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 03, 2026 - 15:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 03, 2026 - 15:35 UTC

Update

We are continuing to investigate this issue.

Posted Jun 03, 2026 - 15:25 UTC

Investigating

Some users may be experiencing issues with BigPanda APIs. Our teams are engaged and investigating.

We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.

Posted Jun 03, 2026 - 14:40 UTC

This incident affected: APIs (Tier 1 APIs: Automation & Event Processing, Tier 2 APIs: Supplemental, Tier 3 APIs: Tertiary).