In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: January 18, 2026 10:00 UTC End Time: January 18, 2026 14:00 UTC Duration: 4 hours
What's Happening?
We will be deprecating all of our older pages and URLs that use our V1 designs.
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
• Some older pages and URLs will become unavailable. This shouldn't affect users unless they haven't cleared cache and cookies in a long time or if they have old URLs saved (for example, via bookmark).
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.
Is User Action Required?
Users may need to clear their browser cache and refresh the BigPanda Console.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.