The issues with the BigPanda console have been fully mitigated.
As of 1:12 PT (8:15 UTC), the issues affecting the BigPanda console have been resolved, and all BigPanda services are now operating within normal operational levels.
Should you continue to experience any issues, please reach out to us via our in-app chat or at support@bigpanda.io.
Posted May 28, 2021 - 20:50 UTC
Monitoring
The BigPanda console issues have now been mitigated and we will continue to monitor performance.
Should you continue to experience any issues, please reach out to us via our in-app chat or at support@bigpanda.io.
Posted May 28, 2021 - 20:15 UTC
Identified
We have identified the cause of the issues affecting the BigPanda console, and are actively working to implement a fix.
All other components of the system are working as expected.
We will provide an update when we have more information.
Posted May 28, 2021 - 20:08 UTC
Investigating
We are currently experiencing issues with the BigPanda console and are investigating this matter to identify the affected components.
Additional updates will be shared as more details become available.
We apologize for any inconvenience that this may be causing.