BigPanda Maintenance: Upgrade All Mongo Clusters from version 5.0.24 to 6.0.13
Scheduled Maintenance Report for BigPanda
Completed
The scheduled maintenance has been completed.
Posted Apr 14, 2024 - 11:50 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted Apr 14, 2024 - 09:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 14, 2024 - 07:30 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: April 14, 2024 07:30 UTC
End Time: April 14, 2024 13:30 UTC
Duration: 6 hours

What's Happening?

During this maintenance, we will be upgrading our Mongo cluster from v5.0.24 to v6.0.13.

Component(s) undergoing maintenance:
• Pipeline
• Inbound Integrations and Event Processing
• Outbound Collaboration Services - Incident Sharing, Outbound Integrations, ETL Pipeline
• APIs

What's the Impact?

During the maintenance window - as most BigPanda services use Mongo, customers may expect up to 45 minutes of latencies within the BigPanda Pipeline services while we initiate service restarts to remediate experienced connectivity issues.

We will monitor our pipeline closely as changes are deployed.

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression testing.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Apr 05, 2024 - 21:06 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption, Alert Enrichment, Alert Filtering & Maintenance Plans, Incident Enrichment & Environments Population, Correlation), Outbound Collaboration (Incident Sharing, Outbound Integrations, ETL Pipeline), and APIs (Tier 1 APIs: Automation & Event Processing, Tier 2 APIs: Supplemental, Tier 3 APIs: Tertiary).