Our team has resolved the incident and services have returned to their normal operation.
Start time: August 6, 2022 23:12 UTC
End time: August 7, 2022 00:40 UTC
We apologize for any inconvenience that this may have caused. Should you continue to experience any issues, please reach out to us via our in-app chat or at support@bigpanda.io.
Posted Aug 07, 2022 - 01:09 UTC
Monitoring
Our team has implemented a fix for the issue. We will continue to monitor for any change in operational capacity.
Posted Aug 07, 2022 - 00:50 UTC
Identified
Our team has identified the root cause and are working on a resolution.
Posted Aug 07, 2022 - 00:32 UTC
Investigating
Some users may be experiencing issues with Alert Enrichment. Our teams are engaged and investigating.
We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.