Open Integration Manager (OIM) Global Accelerator Migration

Scheduled Maintenance Report for BigPanda

Completed

The scheduled maintenance has been completed.
Posted Nov 03, 2025 - 16:29 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Nov 03, 2025 - 16:19 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 03, 2025 - 15:00 UTC

Scheduled

Please disregard the earlier update.

The maintenance will take place at the previously mentioned time:

Start Time: November 03, 2025 15:00 UTC
End Time: November 03, 2025 17:00 UTC
Duration: 2 hours

We apologize for the inconvenience.
Posted Oct 19, 2025 - 18:46 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 19, 2025 - 15:00 UTC

Update

Update -

This maintenance window has been rescheduled to a new timeframe:

Start Time: November 03, 2025 15:00 UTC
End Time: November 03, 2025 17:00 UTC
Duration: 2 hours

Previously scheduled:

Start Time: October 19, 2025 15:00 UTC
End Time: October 19, 2025 17:00 UTC
Duration: 2 hours

Start Time: October 15, 2025 15:00 UTC
End Time: October 15, 2025 17:00 UTC
Duration: 2 hours

Start Time: September 28, 2025 15:00 UTC
End Time: September 28, 2025 17:00 UTC
Duration: 2 hours
Posted Oct 10, 2025 - 09:59 UTC

Update

Update -

This maintenance window has been rescheduled to a new timeframe:
Start Time: October 19, 2025 15:00 UTC
End Time: October 19, 2025 17:00 UTC
Duration: 2 hours

Previously scheduled:

Start Time: October 15, 2025 15:00 UTC
End Time: October 15, 2025 17:00 UTC
Duration: 2 hours

Start Time: September 28, 2025 15:00 UTC
End Time: September 28, 2025 17:00 UTC
Duration: 2 hours
Posted Sep 16, 2025 - 15:15 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Sep 16, 2025 - 14:28 UTC

Update

Update -

This maintenance window has been rescheduled to a new timeframe:
Start Time: October 15, 2025 15:00 UTC
End Time: October 15, 2025 17:00 UTC
Duration: 2 hours

Previously scheduled:

Start Time: September 28, 2025 15:00 UTC
End Time: September 28, 2025 17:00 UTC
Duration: 2 hours
Posted Sep 16, 2025 - 14:26 UTC

Scheduled

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.

Start Time: October 19, 2025 15:00 UTC
End Time: October 19, 2025 17:00 UTC
Duration: 2 hours

What's Happening?

During this maintenance, we will migrate OIM traffic to a new Global Accelerator. All incoming events to BigPanda will be redirected through a new internal endpoint.

Component(s) undergoing maintenance:

• Pipeline
• Inbound Data

What's the Impact?

We have successfully tested this change internally and do not expect any issues.
In the unlikely event of something unexpected occurring, events may fail to arrive. If that happens, the change will quickly be reverted.

Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression testing as well as production deployment for all other environments.
In the event there is an issue identified in Production, the release can be rolled back to its current state.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Oct 15, 2025 - 12:31 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption) and APIs (Tier 1 APIs: Automation & Event Processing).