Verification is currently underway for the maintenance items.
Posted Feb 22, 2026 - 21:36 UTC
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 22, 2026 - 21:35 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 22, 2026 - 21:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance on the BigPanda platform.
Start Time: February 22, 2026 21:00 UTC End Time: February 22, 2026 23:00 UTC Duration: 2 hours
What's Happening?
During the upcoming maintenance window, we will upgrade the TypeScript client package used by our Notification and Outbound-State services.
This update moves us to a more robust, scalable, and actively maintained solution, strengthening long-term reliability and performance.
This is a backend improvement and no customer impact is expected. The rollout will be carefully managed with continuous system health monitoring throughout the process.
If any unforeseen issues arise, rollback procedures are in place and the change will be promptly reverted.
What's the Impact?
We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or email us at support@bigpanda.io for assistance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Feb 16, 2026 - 16:03 UTC
This scheduled maintenance affected: Outbound Collaboration (Incident Sharing).