BigPanda Maintenance - Enable Metrics Whitelisting

Scheduled Maintenance Report for BigPanda

Completed

The scheduled maintenance has been completed.
Posted Oct 02, 2023 - 12:21 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Oct 02, 2023 - 11:52 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2023 - 08:00 UTC

Scheduled

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: October 2, 2023 08:00 UTC
End Time: October 2, 2023 14:00:00 UTC
Duration: 6 hours

What's Happening?

We are going to switch to a more efficient way of collecting metrics from our services. The only change is in the endpoint of the metrics collection service. In order to start reporting metrics to the new endpoint, our services needs to be restarted.

Component(s) undergoing maintenance:

•Data Store

What's the Impact?

There should be no customer impact.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Sep 25, 2023 - 13:09 UTC
This scheduled maintenance affected: Outbound Collaboration (Incident Sharing), APIs (Tier 1 APIs: Automation & Event Processing), and Console Functions (Incident Feed).