Infrastructure Update and Domain migration to multi org

Scheduled Maintenance Report for BigPanda

Completed

The scheduled maintenance has been completed.

Posted Feb 21, 2024 - 13:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 21, 2024 - 09:00 UTC

Scheduled

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: February 21, 2024 09:00 UTC
End Time: February 21, 2024 13:00 UTC
Duration: 4 hours

What's Happening?

During this maintenance, we will be performing an infrastructure upgrade to migrate data from MongoDB to PostgreSQL.

At the same time for the multi-org feature, we are going to migrate the Just-In-Time (JIT) domain from the organization level to the account level.

Component(s) undergoing maintenance:
• BigPanda Console

What's the Impact?

There will be no customer impact.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Posted Feb 18, 2024 - 15:37 UTC

This scheduled maintenance affected: Console Functions (Login).