EKS Upgrade
Scheduled Maintenance Report for BigPanda
Completed
The scheduled maintenance has been completed.
Posted Jul 16, 2024 - 16:12 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted Jul 16, 2024 - 16:12 UTC
Update
Thank you for your patience,
We will need to extend this maintenance window by 1 additional hour until:

End Time: July 16, 2024 16:00 UTC
Duration: 9 hours

Previously scheduled end time:

End Time: July 16, 2024 15:00 UTC
Duration: 8 hours
Posted Jul 16, 2024 - 14:52 UTC
Update
This maintenance window has been extended by 1 hour until:

End Time: July 16, 2024 15:00 UTC
Duration: 8 hours

Previously scheduled end time:

End Time: July 16, 2024 14:00 UTC
Duration: 7 hours
Posted Jul 16, 2024 - 12:22 UTC
Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 16, 2024 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 16, 2024 - 07:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: July 16, 2024 07:00 UTC
End Time: July 16, 2024 14:00 UTC
Duration: 7 hours

What's Happening?

During this maintenance, we will be performing an upgrade to our EKS cluster to v1.29.

Component(s) undergoing maintenance:

• Pipeline
• Incident Sharing
• BigPanda Console
• APIs

What's the Impact?

There may be up to 60 minutes of pipeline latencies as services are restarted.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Jul 08, 2024 - 15:58 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption, Alert Enrichment, Alert Filtering & Maintenance Plans, Incident Enrichment & Environments Population, Correlation), Outbound Collaboration (Incident Sharing, Outbound Integrations), APIs (Tier 1 APIs: Automation & Event Processing, Tier 2 APIs: Supplemental, Tier 3 APIs: Tertiary), and Console Functions (Incident Feed).