It is estimated that full mitigation of the delay will take approximately 4 hours to clear.
We will continue to monitor and resolve this incident once the delay is fully cleared.
Thank you for your continued patience.
Posted Aug 07, 2026 - 15:33 UTC
Update
Our clusters are slowly returning to standard performance.
We are continuing to monitor.
Posted Aug 07, 2026 - 14:17 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2026 - 14:07 UTC
Update
Our third party provider have confirmed making some progress on a fix from their end.
We will continue to share updates as more details become available.
Apologies again for any inconvenience that this may be causing.
Posted Aug 07, 2026 - 12:42 UTC
Update
We are continuing to work with our third party vendor on a fix for this issue.
Posted Aug 07, 2026 - 11:47 UTC
Update
Our third party provider is actively engaged and working on a fix.
We do not currently have an expected time for resolve, however, further updates will be shared as more details become available.
Posted Aug 07, 2026 - 10:34 UTC
Identified
We are engaged with our third-party provider to resolve this issue. Additional updates will be shared as more details become available. We apologize for any inconvenience that this may be causing.
Posted Aug 07, 2026 - 09:40 UTC
Investigating
Our teams are currently investigating delayed Unified Analytics data with UDC downstream impact, affecting incidents which are digested for IP analysis.
Posted Aug 07, 2026 - 08:59 UTC
This incident affected: Unified Data Connector (Unified Data Connector), Third Party, and Console Functions (Unified Analytics).