Improvements to BigPanda Availability

Scheduled Maintenance Report for BigPanda

Completed

The scheduled maintenance has been completed.
Posted Mar 10, 2025 - 11:30 UTC

Verifying

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 10, 2025 - 11:24 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 10, 2025 - 08:00 UTC

Scheduled

In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: March 10, 2025 08:00 UTC
End Time: March 10, 2025 13:00 UTC
Duration: 5 hours

What's Happening?

We will be deploying improvements to our cloud infrastructure to allow for better availability of all BigPanda components.

Component(s) undergoing maintenance:

This will affect most components of BigPanda, but deployment will be gradual to minimize impact on system functionality

What's the Impact?


We do not anticipate any impact to end users; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.


Is User Action Required?

No user action is required.

The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Mar 10, 2025 - 08:00 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption, Alert Enrichment, Alert Filtering & Maintenance Plans, Incident Enrichment & Environments Population, Correlation), Outbound Collaboration (Incident Sharing, Outbound Integrations, ETL Pipeline), APIs (Tier 1 APIs: Automation & Event Processing, Tier 2 APIs: Supplemental, Tier 3 APIs: Tertiary), and Console Functions (Incident Feed, Incident Feed Search, Automatic Incident Triage, Root Cause Changes, Administrator Screens, Incident Actions, Incident Activity Feed, Unified Search, Unified Analytics, Integration Diagnostics / Troubleshooting).