Monitoring Integration: Prometheus
Scheduled Maintenance Report for BigPanda
Completed
The scheduled maintenance has been completed.
Posted Jan 11, 2022 - 00:58 UTC
Update
Due to unforeseen technical difficulties, we have reverted this change.

There was no impact to event processing as the result of this change or the revert.

A new maintenance window will be scheduled at a later date and time to reapply this change.
Posted Jan 10, 2022 - 21:34 UTC
Verifying
The new resources have been successfully deployed. We are now monitoring incoming traffic.
Posted Jan 10, 2022 - 18:22 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2022 - 16:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: January 10, 2022 16:00 UTC
End Time: January 10, 2022 20:00 UTC
Duration: 4 hours

What's Happening?

We will upgrading our out-of-the-box Prometheus monitoring integration to process incoming requests asynchronously. It also improves the resiliency of this integration by processing all incoming events via a queue, allowing the reprocessing of data should downstream service disruption occur.

Component(s) undergoing maintenance:

• Pipeline: Prometheus Integration

What's the Impact?

We do not expect any customer impact during this maintenance.

What isn't Impacted?

All other areas of the BigPanda platform - including data ingest via all other integrations, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Jan 07, 2022 - 16:47 UTC