BigPanda Console issues

Incident Report for BigPanda

Resolved

This incident has been resolved.

Posted Dec 21, 2022 - 16:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 21, 2022 - 15:35 UTC

Identified

We have identified the issue and are working to remediate the issue.
Note that users may still experience delays in new incidents arriving into the console, incident updates, and autoshares.

Posted Dec 21, 2022 - 15:04 UTC

Update

The issues within the pipeline are stabalising however some orgs may still see a lag.
We are continuing to investigate the issue.

Posted Dec 21, 2022 - 14:40 UTC

Investigating

We are aware there maybe potential issues regarding the BigPanda console and are currently investigating.

Posted Dec 21, 2022 - 14:18 UTC