Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 19, 2025 - 08:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: January 19, 2025 08:00 UTC End Time: January 19, 2025 14:00 UTC Duration: 6 hours
What's Happening?
During this maintenance, we will be Increasing the partition count for ITC Kafka topics to improve overall performance.
Component(s) undergoing maintenance:
• Pipeline • Incident Sharing • BigPanda Console
What's the Impact?
We expect latencies of up to 15 minutes; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Dec 30, 2024 - 12:13 UTC
This scheduled maintenance affected: Outbound Collaboration (Incident Sharing), Console Functions (Incident Feed, Incident Feed Search, Automatic Incident Triage), and Inbound Integrations and Event Processing (Incident Enrichment & Environments Population).