Verification is currently underway for the maintenance items.
Posted Jan 14, 2024 - 11:36 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 14, 2024 - 10:00 UTC
Update
This maintenance window has been rescheduled to a new timeframe: Start Time: January 14, 2024 10:00 UTC End Time: January 14, 2024 13:00 UTC Duration: 3 hours
Previously scheduled:
Start Time: January 08, 2024 10:00 UTC End Time: January 08, 2024 13:00 UTC Duration: 3 hours
Posted Jan 08, 2024 - 09:58 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: January 08, 2024 10:00 UTC End Time: January 08, 2024 13:00 UTC Duration: 3 hours
What's Happening?
During this maintenance, we will be updating our Mongoose library in the following services: consumer, norm, and enrichment to support MongoDB 6. This third-party upgrade is needed to prevent any issue, and integrate the latest stability and performance fixes when working with MongoDB latest version.
We are only expecting a minor impact on the BigPanda platform and users could potentially experience up to 15 minutes of total latency during the maintenance window as services are restarted and brought back online.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression testing. We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Jan 08, 2024 - 10:00 UTC
This scheduled maintenance affected: Inbound Integrations and Event Processing (Data Consumption, Alert Enrichment).