Our Unified Analytics services have returned to their normal operation.
Posted Nov 13, 2024 - 22:34 UTC
Monitoring
A fix has been implemented and we are currently monitoring for stability within our Unified Analytics service.
Any additional updates will be shared as more details become available.
Posted Nov 13, 2024 - 20:55 UTC
Identified
We have identified the issue and we continue to work with our third-party analytics provider (Sisense) to restore full functionality to our Unified Analytics service.
Additional updates will be shared as more details become available.
Posted Nov 13, 2024 - 19:26 UTC
Investigating
Sisense, a Third Party Service, is currently experiencing issues and some Unified Analytics Dashboard widgets may not load data results at this time.
Our teams are currently engaged and investigating.
What's impacted? Unified Analytics Analytics
What’s not impacted? Pipeline APIs Incident Sharing BigPanda Console
We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
Posted Nov 13, 2024 - 18:35 UTC
This incident affected: Third Party and Console Functions (Unified Analytics).