All Systems Operational
Inbound Integrations and Event Processing Operational
Data Consumption Operational
Alert Enrichment Operational
Alert Filtering & Maintenance Plans Operational
Incident Enrichment & Environments Population Operational
Correlation Operational
Outbound Collaboration Operational
Incident Sharing Operational
Outbound Integrations Operational
ETL Pipeline Operational
Console Functions Operational
Login Operational
Incident Feed Operational
Incident Feed Search Operational
Automatic Incident Triage Operational
Root Cause Changes Operational
Administrator Screens Operational
Incident Actions Operational
Incident Activity Feed Operational
Unified Search Operational
Unified Analytics Operational
Integration Diagnostics / Troubleshooting Operational
APIs Operational
Tier 1 APIs: Automation & Event Processing Operational
Tier 2 APIs: Supplemental Operational
Tier 3 APIs: Tertiary Operational
Third Party Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Resolved - Our Unified Analytics services have returned to their normal operation.
Nov 13, 22:34 UTC
Monitoring - A fix has been implemented and we are currently monitoring for stability within our Unified Analytics service.

Any additional updates will be shared as more details become available.

Nov 13, 20:55 UTC
Identified - We have identified the issue and we continue to work with our third-party analytics provider (Sisense) to restore full functionality to our Unified Analytics service.

Additional updates will be shared as more details become available.

Nov 13, 19:26 UTC
Investigating - Sisense, a Third Party Service, is currently experiencing issues and some Unified Analytics Dashboard widgets may not load data results at this time.

Our teams are currently engaged and investigating.

What's impacted?
Unified Analytics
Analytics

What’s not impacted?
Pipeline
APIs
Incident Sharing
BigPanda Console


We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.

Nov 13, 18:35 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024
Completed - The scheduled maintenance has been completed.
Nov 11, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 UTC
Scheduled - We want to inform you that Sisense, our third party provider for the Unified Analytics Product, will be performing the following maintenance:

Start Time: November 11th, 3:00 AM UTC
End Time: November 11th, 3:30 AM UTC
Duration: approximately 30 mins

What's Happening?

Sisense will perform routine maintenance to improve the security and reliability of their Services.

Component(s) undergoing maintenance:

Unified Analytics

What's the Impact?

None

Is User Action Required?

None

We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.

Nov 7, 17:47 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.