BigPanda Status

All Systems Operational

Inbound Integrations and Event Processing Operational

Data Consumption Operational

Alert Enrichment Operational

Alert Filtering & Maintenance Plans Operational

Incident Enrichment & Environments Population Operational

Correlation Operational

Outbound Collaboration Operational

Incident Sharing Operational

Outbound Integrations Operational

ETL Pipeline Operational

Console Functions Operational

Incident Feed Operational

Incident Feed Search Operational

Automatic Incident Triage Operational

Root Cause Changes Operational

Administrator Screens Operational

Incident Actions Operational

Incident Activity Feed Operational

Unified Search Operational

Unified Analytics Operational

Integration Diagnostics / Troubleshooting Operational

APIs Operational

Tier 1 APIs: Automation & Event Processing Operational

Tier 2 APIs: Supplemental Operational

Tier 3 APIs: Tertiary Operational

Third Party Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

BigPanda - Unified Analytics (Sisense) Widgets Not Loading

Resolved - Our Unified Analytics services have returned to their normal operation.
Nov 13, 22:34 UTC

Monitoring - A fix has been implemented and we are currently monitoring for stability within our Unified Analytics service.

Any additional updates will be shared as more details become available.
Nov 13, 20:55 UTC

Identified - We have identified the issue and we continue to work with our third-party analytics provider (Sisense) to restore full functionality to our Unified Analytics service.

Additional updates will be shared as more details become available.
Nov 13, 19:26 UTC

Investigating - Sisense, a Third Party Service, is currently experiencing issues and some Unified Analytics Dashboard widgets may not load data results at this time.

Our teams are currently engaged and investigating.

What's impacted?
Unified Analytics
Analytics

What’s not impacted?
Pipeline
APIs
Incident Sharing
BigPanda Console

We are working to mitigate impacts to our customers as quickly as possible. Additional updates will be shared every 30 minutes or less as more details become available. We apologize for any inconvenience that this may be causing.
Nov 13, 18:35 UTC

Nov 12, 2024

No incidents reported.

Nov 11, 2024

Unified Analytics: Sisense (3rd party product) Maintenance

Completed - The scheduled maintenance has been completed.
Nov 11, 03:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 UTC

Scheduled - We want to inform you that Sisense, our third party provider for the Unified Analytics Product, will be performing the following maintenance:

Start Time: November 11th, 3:00 AM UTC
End Time: November 11th, 3:30 AM UTC
Duration: approximately 30 mins

What's Happening?

Sisense will perform routine maintenance to improve the security and reliability of their Services.

Component(s) undergoing maintenance:

Unified Analytics

What's the Impact?

None

Is User Action Required?

None

We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Nov 7, 17:47 UTC

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.