Update - SSO logins at https://app.biggy.io/login is currently redirecting users to a staging url. Other login methods are unaffected.
Our teams are engaged and a fix is being deployed.
Jun 24, 2026 - 12:46 UTC
Our teams are engaged and a fix is being deployed.
Jun 24, 2026 - 12:46 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 2026 - 12:38 UTC
Jun 24, 2026 - 12:38 UTC
Inbound Integrations and Event Processing
Operational
Data Consumption
Operational
Alert Enrichment
Operational
Alert Filtering & Maintenance Plans
Operational
Incident Enrichment & Environments Population
Operational
Correlation
Operational
Outbound Collaboration
Operational
Incident Sharing
Operational
Outbound Integrations
Operational
ETL Pipeline
Operational
Console Functions
Operational
Login
Operational
Incident Feed
Operational
Incident Feed Search
Operational
Automatic Incident Triage
Operational
Root Cause Changes
Operational
Administrator Screens
Operational
Incident Actions
Operational
Incident Activity Feed
Operational
Unified Search
Operational
Unified Analytics
Operational
Integration Diagnostics / Troubleshooting
Operational
APIs
Operational
Tier 1 APIs: Automation & Event Processing
Operational
Tier 2 APIs: Supplemental
Operational
Tier 3 APIs: Tertiary
Operational
Third Party
Operational
Unified Data Connector
Operational
Unified Data Connector
Operational
Biggy Services
Major Outage
Biggy Services
Major Outage
Biggy Slack
Operational
Biggy MS Teams
Operational
Biggy API
Operational
Biggy Incident Prevention
Operational
Biggy Workflows
Operational
Biggy Service Desk Anomaly Detection
Operational
Biggy Action Plans
Operational
Call Transcription
Operational
Managed Inc Channel
Operational
Channel Summary
Operational
Observability Agent Team
Operational
ITSM Agent
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BigPanda Maintenance: Enable RBAC Phase 1 Jun 28, 2026 12:00-14:00 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance.
Start Time: June 28, 2026 12:00 UTC
End Time: June 28, 2026 14:00 UTC
Duration: 2 hours
What's Happening?
During this maintenance window, we'll be upgrading how user roles and permissions are managed under the hood — moving to a more reliable and scalable database backend.
For clarification, this Phase 1 maintenance will be enabling RBAC for internal, POV, and showcase BigPanda instances only.
Role and permission data have already been migrated ahead of this window; we're simply switching each organization over to read from the new system.
Component(s) undergoing maintenance:
• RBAC
What's the Impact?
We do not anticipate any impact to end users.
However, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or by emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jun 23, 2026 - 18:20 UTC
Start Time: June 28, 2026 12:00 UTC
End Time: June 28, 2026 14:00 UTC
Duration: 2 hours
What's Happening?
During this maintenance window, we'll be upgrading how user roles and permissions are managed under the hood — moving to a more reliable and scalable database backend.
For clarification, this Phase 1 maintenance will be enabling RBAC for internal, POV, and showcase BigPanda instances only.
Role and permission data have already been migrated ahead of this window; we're simply switching each organization over to read from the new system.
Component(s) undergoing maintenance:
• RBAC
What's the Impact?
We do not anticipate any impact to end users.
However, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or by emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jun 23, 2026 - 18:20 UTC
BigPanda Maintenance: Enable RBAC Jul 12, 2026 07:00-09:00 UTC
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance.
Start Time: July 12, 2026 07:00 UTC
End Time: July 12, 2026 09:00 UTC
Duration: 2 hours
What's Happening?
During this maintenance window, we'll be upgrading how user roles and permissions are managed under the hood — moving to a more reliable and scalable database backend. Role and permission data has already been migrated ahead of this window; we're simply switching each organization over to read from the new system.
Component(s) undergoing maintenance:
• RBAC
What's the Impact?
We do not anticipate any impact to end users.
However, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or by emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jun 23, 2026 - 17:00 UTC
Start Time: July 12, 2026 07:00 UTC
End Time: July 12, 2026 09:00 UTC
Duration: 2 hours
What's Happening?
During this maintenance window, we'll be upgrading how user roles and permissions are managed under the hood — moving to a more reliable and scalable database backend. Role and permission data has already been migrated ahead of this window; we're simply switching each organization over to read from the new system.
Component(s) undergoing maintenance:
• RBAC
What's the Impact?
We do not anticipate any impact to end users.
However, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or by emailing us at support@bigpanda.io for assistance.
What isn't Impacted?
All other areas of the BigPanda platform will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
The planned maintenance has successfully completed our QA validation and regression process. We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted on Jun 23, 2026 - 17:00 UTC