BigPanda Maintenance - Alert Enrichment upgrade
Scheduled Maintenance Report for BigPanda
Completed
The scheduled maintenance has been completed.
Posted Feb 02, 2023 - 13:01 UTC
In progress
Scheduled maintenance is currently in monitoring. We will provide updates as necessary.
Posted Feb 02, 2023 - 11:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: February 02, 2023 11:00 UTC
End Time: February 02, 2023 13:00 UTC
Duration: 2 hours

What's Happening?

During this maintenance window, we will be migrating Alert-Enrichment rules to a new version that will support tags as its own entity. After the migration, users will be enabled to edit tag details (activation toggle and description) directly from the BigPanda UI.

Component(s) undergoing maintenance:

• Alert Enrichment Pipeline
• Tags

What's the Impact?

Possible impact include:
• Missing tags created during the migration
• Feature toggle won’t change

All changes are reversible and can be rolled back immediately, should there be any experienced issues.

What isn't Impacted?

All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.

Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.

We apologise for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Jan 31, 2023 - 17:17 UTC