Verification is currently underway for the maintenance items.
Posted Oct 25, 2021 - 12:49 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 25, 2021 - 08:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following emergency maintenance to the BigPanda platform.
Start Time: October 25, 2021 08:00 UTC End Time: October 25, 2021 14:00 UTC Duration: 6 hours
What's Happening?
We will be finishing a scaleout of our primary messaging bus cluster as well as other infrastructure upgrades and optimizations.
Component(s) undergoing maintenance:
• Pipeline • Incident Sharing • BigPanda Console
What's the Impact?
We do not anticipate any end-user impact; however, in rare circumstances, there may be up to 5 minutes lag in customers' pipeline as the changes are deployed and services brought back online. Users may see similar latencies when sharing incidents or performing actions such as Split/Merge, Assign, applying Incident Tags, and performing searches.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.