The rollback has been completed, and we are seeing that requests made to the comments API are successful.
We apologize for any inconvenience that this may have caused. If you have any questions or continue to experience any issues, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Jan 10, 2021 - 12:09 UTC
In progress
Users are reporting issues posting comments to BigPanda incidents via the API.
Due to this unforeseen issue, we will be reverting this change. Rollback should be completed in 10-15 minutes.
We will update this notice once rollback has been completed.
Posted Jan 10, 2021 - 11:53 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted Jan 10, 2021 - 09:58 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2021 - 09:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: January 10, 2021 09:00 UTC End Time: January 10, 2021 11:00 UTC Duration: 2 hours
What's Happening?
We will be updating the configuration of our internal web services to fix an intermittent DNS caching issue.
We do not anticipate any impact to the pipeline or to end users. We will be monitoring this change closely to ensure a smooth deployment; however, should any user notice any abnormal behavior during or after this maintenance window, please reach out to BigPanda Support via our live chat or emailing us at support@bigpanda.io for assistance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.