Verification is currently underway for the maintenance items.
Posted Nov 16, 2020 - 09:51 UTC
Update
Verified canary for the third deployment. Deploying to all customers.
Posted Nov 16, 2020 - 09:45 UTC
Update
Partially finished the third deploy out of 3 at 7:53 a.m UTC (one instance). Verifying changes.
Posted Nov 16, 2020 - 07:53 UTC
Update
Finished the second deployment out of 3 successfully at 7:34 a.m. UTC. Verifying changes.
Posted Nov 16, 2020 - 07:34 UTC
Update
Finished the first deployment out of 3 successfully at 7:04 a.m. UTC
Posted Nov 16, 2020 - 07:25 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2020 - 07:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing maintenance on our Incident Sharing service.
Start Time: November 16, 2020 07:00 UTC End Time: November 16, 2020 10:00 UTC
What's Happening?
We will be adding additional internal metrics and logs as well as making a few minor code refactors. No operational changes are expected.
What's the Impact?
Users may see that manual and auto shares fail briefly as the upgrades are deployed and services are restarted. Users can manually retry any failed shares, and BigPanda will send new updates through the established channels for Incidents that have already been shared.
What isn't Impacted?
BigPanda will continue to ingest and process events from your monitoring systems, and all other areas of the BigPanda platform will remain fully operational.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.