In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: February 05, 2023 08:00 UTC End Time: February 05, 2023 14:00 UTC Duration: 6 hours
What's Happening?
During this maintenance window, we will be performing general maintenance and infrastructure updates for better usage efficiency and utilization as we perform an update on our Elasticsearch clusters.
Component(s) undergoing maintenance:
• APIs • BigPanda Console
What's the Impact?
We're taking precautionary steps to reduce sustained impact during this maintenance; however, anticipated user impact may include:
Possible delays in appearance of comments on incidents, delay in activity-log.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologise for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.