Pipeline Delay

Incident Report for BigPanda

Resolved

Pipeline delays have been fully mitigated, and all services within BigPanda are operating as expected.

Should you experience any issues, please reach out to us via our in-app chat or support@bigpanda.io.

- BigPanda

Posted Aug 02, 2020 - 09:49 UTC

Monitoring

Pipeline delays have been fully mitigated, and all services within BigPanda should be operating as expected.

We will continue to monitor systems for any change in operational capacity.

Should you experience any issues, please reach out to us via our in-app chat or support@bigpanda.io.

- BigPanda

Posted Aug 02, 2020 - 09:30 UTC

Identified

The issue has been identified and the team is working to deploy a fix.

More details will be shared as we discover more about the issue - please expect the next update in 30 minutes or less.

If you have any questions, please do not hesitate to reach out to us using our live chat or email us at support@bigpanda.io.

- BigPanda

Posted Aug 02, 2020 - 09:19 UTC

Investigating

Some customers may be experiencing delays in their pipeline.

While all data is being accepted into the pipeline, new events may be delayed for some users in reaching their console.

We are working to mitigate these delays and return services back to normal operational status.

More details will be shared as we discover more about the issue - please expect the next update in 30 minutes or less.

If you have any questions, please do not hesitate to reach out to us using our live chat or email us at support@bigpanda.io.

- BigPanda

Posted Aug 02, 2020 - 09:04 UTC