Verification is currently underway for the maintenance items.
Posted Apr 13, 2021 - 09:47 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 13, 2021 - 08:00 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.
Start Time: April 13, 2021 8:00 UTC End Time: April 13, 2021 10:00 UTC Duration: 2 hours
What's Happening?
We will be migrating our Enview service from AWS EC2 instances to Kubernetes. This migration is to provide better stability within the service as well as make it easier to maintain and scale in the future.
The Enview service is responsible for providing data for Dashboards, populating the Incident counters for the Environments, and populating the Incidents in the selected Environment's folders.
Component(s) undergoing maintenance:
• BigPanda Console
What's the Impact?
We do not anticipate any end-user impact; however, in rare circumstances, users may see latencies of up to 5 minutes when loading dashboards or the Incident Feed.
We do not anticipate any impact to our headless customers.
What isn't Impacted?
All other areas of the BigPanda platform - including data ingest and processing, APIs, Incident Sharing, and Analytics - will be unaffected by this maintenance.
Is User Action Required?
No user action is required.
We will be closely monitoring the maintenance work, and BigPanda's status page will be updated throughout the maintenance period with any changes to service operations.
We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.