CANCELLED - Upgrade RabbitMQ to v3.12.13
Scheduled Maintenance Report for BigPanda
Completed
The scheduled maintenance has been completed.
Posted May 01, 2024 - 11:48 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted May 01, 2024 - 11:27 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2024 - 08:03 UTC
Scheduled
In support of our commitment towards improving our services and infrastructure, we will be performing the following maintenance to the BigPanda platform.

Start Time: May 29, 2024 04:00 UTC
End Time: May 29, 2024 11:00 UTC
Duration: 7 hours

What's Happening?

During this maintenance, we will be upgrading the RabbitMQ data stores to the newest version and upgrading Kafka cluster's brokers to graviton instances (EC2) types to improve overall performance.

Component(s) undergoing maintenance:

• Data Store

**We have successfully completed a full regression test prior to launching this maintenance update.**

What's the Impact?

**We are expecting some users to potentially notice up to 10-15 minutes of total latency during the maintenance window as services are restarted and brought back online. **


Is User Action Required?

No user action is required.

We will be closely monitoring the maintenance work, and BigPanda’s status page will be updated throughout the maintenance period with any changes to service operations. If we need to rollback, we have a plan in place to toggle off the feature.

We apologize for any inconvenience that this may cause. If you have any questions, please reach out to BigPanda Support via our live in-app chat or via support@bigpanda.io.
Posted Apr 30, 2024 - 20:54 UTC
This scheduled maintenance affected: Outbound Collaboration (Incident Sharing), APIs (Tier 1 APIs: Automation & Event Processing), and Console Functions (Incident Feed).